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ehm accessories

Privacy Policy

At ehm, we take the privacy and the security of your personal information very seriously. This privacy policy explains how we collect, use, and protect your personal information when you use our website or purchase products from us.

INFORMATION WE COLLECT

When you visit our website to purchase products from us, we may collect the following types of personal information from you:

  • Name and contact information, such as your email address, phone number, and shipping address
  • Payment information, such as your credit card details
  • Information about your purchase history and preferences
  • Information about your use of our website, such as your IP address, browser type, and device information

HOW WE USE YOUR INFORMATION

We may use your personal information for the following purposes:

  • To process and fulfil your orders
  • To communicate with you about your orders and to provide customer support
  • To improve and personalise your experience on our website
  • To send you marketing communications and promotions that may be of interest to you
  • To comply with legal obligations and protect our rights

INFORMATION SHARING

We may share your personal information with the following third parties:

  • Service providers that help us to process orders and payments, ship products, and provide customer support
  • Marketing and advertising partners that help us to send you relevant communications and promotions
  • Legal authorities or other third parties when required by law or to protect our rights

YOUR CONTACT INFORMATION

 the personal information we hold about you. You also have the right to request that we delete your personal information or restrict its use. To exercise these rights, please contact us at info@wear-ehm.co.uk.

SECURITY

We take the security of your personal information very seriously and use appropriate measures to protect it. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure.

UPDATES TO THIS POLICY

We reserve the right to update this privacy policy at any time, please review it frequently. Any changes will take effect immediately. We will notify you of any material changes so that you are aware.

CONTACT US

If you have any questions or concerns about our privacy policy, please reach out to us at info@wear-ehm.co.uk.

Terms & Conditions

Application:

The term ‘ehm’, ‘ehm accessories’, 'shop ehm', ‘shop-ehm.com', ‘us’ or ‘we’ refers to EHM ACCESSORIES ENTERPRISE 202403100890 (IP0595791-K).

Terms and Conditions

These terms and conditions (“Terms”) govern your use of our website and the purchase of products from our online store. By using our website or purchasing products from us, you agree to be bound by these Terms. Please read these Terms carefully before using our website or purchasing products from us.

Website Use

You may use our website only for lawful purposes and in accordance with these Terms. You must not use our website in any way that violates any applicable local, national, or international law or regulation.

Intellectual Property

All content on our website, including but not limited to text, graphics, logos, images, and software, is the property of EHM ACCESSORIES ENTERPRISE or its content suppliers and is protected by Malaysia and international copyright laws.

Product Descriptions

We make every effort to accurately describe our products and provide high-quality images. However, we cannot guarantee that the colors and details of our products will be accurately displayed on your device.

All product description or product pricing are subject to change at any time without notice, at our sole discretion.

Pricing and Payment

All prices are listed in MYR. Prices for our products are subject to change without notice. We accept payment via credit card and other payment methods that are offered on our website. Payment must be received in full before we can process your order. Prices and shipping rates are subject to change without notice, but changes will not affect orders that have already been accepted.

Accuracy of Billing and Account Information

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made.

You agree to provide current, complete, and accurate purchase and account information for all purchases made through our online store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed. We are not responsible for any delay or failure to process your order if we are unable to verify the accuracy of your billing or account information.

Shipping

We ship to addresses within Malaysia and to most international destinations. For more details on shipping, please view our Shipping page. Please note that we are not liable for international orders that may be subject to customs charges or other fees that are beyond our control.

Returns and Exchanges

We want you to be completely satisfied with your purchase from our online store. If for any reason you are not satisfied, you may return or exchange the product within 28 days of receipt. Please see our Returns Policy for more information.

Errors, Inaccuracies and Omissions

Occasionally there may be information on our website or in the products that contain typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information on our website or in the products is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information on our website or in the products, including without limitation, pricing information, except as required by law. No specified update or refresh date applied on our website or in the products, should be taken to indicate that all information on our website or in the products has been modified or updated.

Updates

We reserve the right, at our sole discretion, to update these Terms & Conditions at any time. Any changes will be effective immediately upon posting the revised Terms & Conditions on the website. It is your responsibility to review these Terms & Conditions periodically for changes. Your continued use of the website after any such changes constitutes acceptance of the new Terms & Conditions.

Contact Us

If you have any questions or concerns about these Terms, please contact us at hello@shop-ehm.com.